Privacy Policy of masamia.es

This website collects certain personal data from its users.

Introduction

This privacy policy is drafted in accordance with Regulation (EU) 2016/679 (GDPR) and describes how we collect, use, protect, and process the personal data of users who interact with our website and the services offered.

1. Data Controller

The Data Controller is Granocielo S.L. (CIF: ESB22451355), with registered office at Calle La Marina, Otr 8, 38400, Puerto de la Cruz (S.C. de Tenerife), Spain, represented by Kyrylo Yakushev.

You can contact us at: info@masamia.es

2. Types of Data Collected

We may collect the following personal data:

Identifying data: name, surname, email address, phone number, and other information provided through contact forms, newsletter subscriptions, job applications (Work with Us), or reservations.
Professional data: information contained in CVs submitted by users through the Work with Us section (work experience, skills, education).
Browsing data: IP address, device details, and browsing preferences collected through cookies and tracking tools (Google Analytics, Meta Pixel).

3. Data Collection Methods

Personal data is collected through:

Contact forms, newsletter subscriptions, job applications (submission of CVs).
Technical and tracking cookies for statistical analysis, essential functionality, and marketing purposes.

4. Purposes of Processing and Legal Basis

Personal data is processed exclusively for legitimate purposes and, where required, with the explicit consent of the user (Art. 6 GDPR).

Purposes include:

Managing requests and reservations through the website forms.
Managing job applications: evaluating CVs submitted by users for recruitment and personnel search.
Direct marketing: sending promotional communications, offers, and updates (only with user consent).
Statistical analysis and website improvement: optimizing performance and monitoring traffic.

5. Data Sharing with Third Parties

Personal data may be shared with third-party service providers acting as Data Processors, including:

Hosting platforms and technical service providers.
Analytics and marketing tools (e.g., Google Analytics, Meta).
HR or legal consultants supporting recruitment activities.
Competent authorities, when required by law.

All providers ensure GDPR compliance and adopt appropriate data protection measures.

6. Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.

Contact and reservation data: up to 12 months after the last interaction.
Marketing data: until the user withdraws consent.
Job application data (CVs): kept for a maximum of 12 months, to evaluate the profile for current and potential future opportunities.
Statistical and technical data: up to 24 months.

7. User Rights

Users may exercise their rights under Articles 15–22 of the GDPR by writing to info@masamia.es:

Right of access, rectification, erasure.
Restriction of processing.
Data portability.
Right to object to processing for marketing purposes.

8. Cookies and Tracking Technologies

This site uses cookies to improve the user experience and collect statistical information.

Essential cookies: required for site operation.
Analytics cookies: to monitor site use and traffic (Google Analytics).
Marketing cookies: to deliver personalized advertising content (Meta Pixel).

Users can manage their cookie preferences via the dedicated banner or browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, accidental loss, alteration, or unlawful disclosure.

10. Changes to this Privacy Policy

We reserve the right to update this privacy policy to reflect changes in legislation or technology. Any updates will be published on this website.

Contacts

For any questions regarding this privacy policy or to exercise your rights, please contact us at:

📧 info@masamia.es

📌 Last Updated: 24 september 2025